Call Center

If you are going to manage a call center, then you must require a simple phone and inexpensive communication system. We are offering a solution that gives a flexible call recording, archive solution and evaluation for the convenience of the clients. It contains all the compelling features to enhance greater staff flexibility, better reports, and customer services.

We are working with the mission of reducing the risks of communication failure, increasing the process efficiencies and providing the best customer services. Assisting the call centers for the optimization of service quality, liability reduction and improvement in operational effectiveness with solid functionality is our real objective.

We offer high-quality services containing high capacity VoIP and SIP trunking that expands our eligibility. We support our customers by offering VoIP at the professional level. Our endless services are highly effective due to the innovative technology that we use in the form of SIP based mobile devices, softphones including eye beam and x-Lite softphone. The users are facilitated with our business class feature of IP Pbx system that includes Asterisk phone system for the convenience of the clients.

 

Our services are highly dependable for the clients who have either small business or large organization along with branches. Our call center system allows your free calls with reliable services associated with Pbx system. You will find all our services compatible, flexible and consistent as per current needs of communications. It is the fact that communication has been using as the important factor since the beginning of mankind. The technology has revolutionized the telecommunication due to the innovations.

 

Business cannot be managed without an effective and prompt communication. IP Pbx system ensures you extremely flexible and easily manageable services for a grand boost in your business

 

The call center solution of our company contains the software that is rich in user’s friendly features. The compelling features provide SIP protocols that make the devices well compatible with several softphones. The users can avail our dependable services of vicidial installation, seamless integration with ERP CRM, Free Pbx Elastix and as well as customization services as per needs of modern technology.

Get In Touch

Contacts

Address : 51M Hadayek El Ahram El Haram Giza Gate 3
Email: info@lucenttelecom.com
Tel: +202-37012890
Fax: +202-37012890
Mob: +2 01009900929

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