AVAYA IP OFFICE:

AVAYA IP OFFICE is a complete intelligent communications solution with full-featured telephony/voice communications, networking, messaging and contact center capabilities. Avaya Office Telephone System Works with traditional circuit-switched and IP lines. Companies can add data and IP telephony capabilities as needed, and it can function in either PBX or key system mode. Avaya IP OFFICE is an IP PBX / Hybrid system in a compact and easy-to-deploy unit.

PABX is an automatic telephone switching system within a company that allows for the efficient management and monitoring of all telephone communications between employees and clients. With the addition of moving voice data over an IP connection through VoIP and the integration of traditional switchboard functions, a range of new features opened to businesses.

Avaya IP OFFICE fills the gap between yesterday’s circuit-switched PBX’s and Key Systems and the IP-only solutions of tomorrow by meeting the total office communications needs of small-to-medium sized businesses

AVAYA IP OFFICE:

The Avaya IP Office PABX System is designed specifically for businesses of between 4 to 1000 users and delivers the same communication capabilities of large enterprises. This solution unifies communications, providing employees with a solution that allows them to handle all their business communication on the device of their choice: laptop, mobile device, office or home phone – using wired, wireless or broadband connections. The New Avaya IP Office Version 10 Packed with more advanced features such as webrtc and workforce optimization.

Contact us for AVAYA installation for your office. We can supply and install the Avaya telephone system anywhere.

Features of the Avaya IP Office include:

Networking of up to 32 sites

128 party conferencing

Voicemail

Multiple call support

Telephone management system (TMS)

    Menu driving tools including audit trail

    Auto call distribution to customised routes

    Voice recording

    Caller ID

    Call Centre functionality.

AVAYA Phones:

avaya-phones-dubaiThe power of the Avaya IP500 Office Telephone Systems has placed at your fingertips thanks to a range of very smart, very intuitive Avaya phones. Designed to be incredibly simple to use, the different Avaya phone models can be mixed and matched to provide a customized solution that meets both your budget and performance requirements. The Avaya Office IP500 supports a wide range of Desk Telephones, including 3rd Party analog phones, a wide selection of Avaya digital phones and a full range of Avaya IP phones and certified third-party SIP Phones. Check out our complete range of Avaya digital handsets, Avaya Conference Phones, and Avaya IP handsets.

Avaya comes up with the new j100 Series IP phones which give the customers a competitive price advantage. The j100 series IP phones consist of 4 models of office phones. The Phone models are  J129, J139, J169, and J179. The J129  and J179 office phones support wifi connectivity. All the J100 Series phones support SIP Protocol. The H.323 Support is limited in Avaya J169 IP Phone and J169 IP Phone. All the J100 Series phone models support high-quality wideband audio and Duplex Speakerphone. Headset connection is supported in all the models except J129 IP Phone. Power Over Ethernet and Dual Port Ethernet is a common feature in all the J100 Phone Models. Most importantly the SIP Protocol support makes these phones compatible with Non-Avaya Platforms. The Avaya J179 IP Phone support eight lines and Calendar Integration. The J139 IP Phone carries the line support of 4 and the Avaya J169 IP Phone support 4  line. The J129 IP Phone lice capacity is limited to only one. Colour Display is offered in J139 and J179.

The Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively. Avaya  Office Telephone SystemsThe Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

The New Avaya Release 11:

Avaya Coming up recently with the new version of IP office called Release 11 with many improvements and feature enhancements. Avaya Introduced new workforce optimization features for any company committed to giving the very best customer experience. When it comes to contact center Avaya allow centrally record and playback an agent call and see what they were doing on screen. It’s a very efficient way to check the quality of the agent, and it allows the business to always offer the best service to their customers.

Avaya Aura & Avaya Call Center:

Avaya Aura is a Perfect communication suite for businesses who seek complete unified communication. Avaya Aura can scale up to 25000 locations and 250000 users. Avaya Aura is created with five elements. That is Communication Manager, Presence, Application Enabler, System Manager and Session Manager. Avaya Aura is designed to work as a core communication platform which is capable of delivering presence, Unified communication,  Call Center and Contact Center solutions. With a SIP architecture, Avaya Aura is perfectly suited for a complex communication network. Avaya  Aura enables voice, video, messaging, presence, and Web applications to users in every location. Avaya offers web services and API to allow third-party applications to access unified communications and call center capabilities. Aura communication platform enables the convergence of digital and analog telephony with IP, in an efficient and solid way. As an Avaya  Business Partner, Vector Digitals provides comprehensive communications systems, applications, and support including Voice over IP (VoIP), SIP, converged network integration, call centers, Contact centers mobility and data networking solutions.

Avaya Support

Supporting Avaya Telephone System across Egypt. We design, implement and maintain converged voice and data communications, based on the Avaya IP office and Aura Communication platforms. We offer optimal levels of protection and operation for your communications systems.There are several Avaya support packages includes comprehensive hardware and software support services. Choose the services that best match the needs of your organization –  achieve maximum up time and minimum disruption.We have experts in complex projects that span multiple customer engagement channels and involve multi-site integration.Our Avaya Support is handled by best Avaya Specialists in the Industry.What make us different in Avaya Support is the ability to provide a genuine emergency response with the right technical capability

Avaya Aura Call Center:

Avaya Aura Call Center solution enables the enterprise to manage a smart, simple, robust and highly available call centers. Avaya Aura call center is an open communication system with the most reliable and advanced security levels. The Aura Call center offer reliable smart and differential voice and data applications, help to increase Contact Center productivity level and improve customer satisfaction by providing sound processes, in an efficient and straight forward way.

Get In Touch

Contacts

Address : 51M Hadayek El Ahram El Haram Giza Gate 3
Email: info@lucenttelecom.com
Tel: +202-37012890
Fax: +202-37012890
Mob: +2 01009900929

Scroll to Top